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Terms & Conditions

Effective Date: 01/10/25

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Welcome to Young Minds Counselling CIC (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.youngmindscounselling.com (“Website”) and any services provided through it. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website.

1. About Us

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Young Minds Counselling CIC is a Community Interest Company providing counselling and wellbeing services.

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2. Use of Website

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  • You must be at least 18 years old to use this Website.

  • You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment.

  • We reserve the right to suspend, restrict, or terminate your access if you breach these Terms.

3. Counselling Services Disclaimer

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  • The information on this Website is for general guidance only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

  • Counselling sessions booked through our service are subject to availability and separate Service Agreements which will be shared with you before sessions begin.

  • In case of crisis or emergency, you should contact NHS services, your GP, or dial 999 immediately.

4. Booking and Payments

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  • Sessions must be booked in advance via our booking system or by contacting us directly.

  • Payment terms will be confirmed during the booking process. Failure to pay may result in cancellation of your session.

  • Refunds and cancellations are handled in line with our Cancellation Policy, which will be provided when booking.

5. Confidentiality

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  • All counselling sessions are confidential, except in circumstances where disclosure is required by law or where there is a risk of harm to yourself or others.

  • Full details of confidentiality and data use are outlined in our Privacy Policy.

6. Intellectual Property

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  • All content on this Website (text, graphics, logos, images, resources, and software) is owned by or licensed to Young Minds Counselling CIC.

  • You may not copy, reproduce, republish, download, post, or distribute any material without prior written consent.

7. Third-Party Links

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  • Our Website may include links to third-party websites. These are provided for your convenience only. We are not responsible for the content or reliability of third-party sites.

8. Limitation of Liability

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  • We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses.

  • To the fullest extent permitted by law, we shall not be liable for any loss, damage, or injury arising out of your use of the Website or our services.

9. Changes to Terms

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We may update these Terms from time to time by posting a new version on the Website. You should check this page periodically to ensure you are aware of any changes.

10. Governing Law

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These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

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If you have any questions about these Terms, please contact us.

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